FAQS
Frequently asked questions
Have questions about EXOGLO? We’ve gathered the most common ones below to help you get the best out of our science-backed skincare solution.
PRODUCT USAGE
How should EXOGLO Serum be applied?
Apply a small amount to clean, dry skin in the morning and evening. Gently massage into the face and neck, allowing the serum to absorb fully before applying any additional products.
Can EXOGLO be used with other skincare products?
Yes, EXOGLO is designed to integrate seamlessly into your existing skincare routine. It enhances the efficacy of other products by promoting deeper penetration and supporting skin regeneration.
INGREDIENTS & EFFICACY
What makes EXOGLO's ingredients unique?
EXOGLO combines the latest in stem cell science with a lipid-based delivery system to provide unparalleled regeneration, hydration, and skin renewal. Our formula is backed by clinical research and designed to work with your skin’s natural biology for optimal results.
Are there any side effects?
Due to EXOGLO’s powerful ability to accelerate cell renewal, skin purging may occur during the first few weeks of use. This is a temporary phase where your skin is speeding up the removal of dead cells and impurities, which can sometimes lead to breakouts or uneven texture. This process is normal and a sign that the product is working to clear out congestion and improve skin function at a deeper level. After the purging phase, users typically see clearer, healthier skin. If irritation persists beyond the initial period, discontinue use and consult a dermatologist.
What should I expect during skin purging?
Skin purging is often characterised by small bumps, blackheads, or pimples, particularly in areas where you are prone to breakouts. This is due to the faster cell turnover bringing blockages to the surface. This phase can last anywhere from a few days to a few weeks, depending on your skin type. It’s important to be patient and continue with your routine, as your skin adjusts and renews itself. Once this process is complete, the skin is often left clearer and healthier, with improved texture and reduced blemishes.
SHIPPING & RETURNS
What is your shipping policy?
We offer international shipping options. Orders are processed within 2-3 business days and shipping times vary based on location. Please check our Shipping page for more detailed information.
How do I return a product?
We offer a hassle-free return policy for unused and unopened products within 30 days of purchase. You can read our full returns policy here.
Still have questions?
Contact our team for further assistance.