Support

FAQS

Questions

Everything you
need to know.

Can I use EXOGLO with retinol?

Yes. Apply EXOGLO first on clean skin, allow it to absorb fully, then follow with retinol. The barrier-supporting ingredients in EXOGLO can help minimise the dryness and sensitivity some experience with retinol use.

How soon will I notice changes?

Results vary. Many customers report skin feels smoother within 1–2 weeks, with visible changes in tone and texture after 4–8 weeks of consistent use. With consistent daily use, skin looks smoother and more even over time, in step with its natural renewal cycle.

Is EXOGLO suitable for sensitive skin?

Yes. EXOGLO’s pH 5.5 technology is microbiome-conscious and its Lipid Complex supports rather than disrupts the skin barrier. Formulated for sensitive skin. If you have a skin condition, check with your doctor or dermatologist before use. Patch test before first full application.

Can I use it after a professional skin treatment?

Always follow your practitioner’s aftercare advice. Once they say you can return to your usual skincare, EXOGLO Serum can be added to your routine. Its gentle formula is designed to feel comfortable on sensitive skin.

Can EXOGLO replace my other serums?

EXOGLO is built as a complete system — formulated to address texture, tone, firmness, hydration, and barrier integrity in one product. Many customers find it significantly simplifies their routine. It is designed to work alongside (not replace) treatments prescribed by a dermatologist or skin specialist.

How do I use EXOGLO?

Morning and night, apply three to four drops to clean, dry skin. Gently warm with your fingertips, massage in upward motions, allow to absorb fully before layering. Store below 30°C or refrigerate.